Shipping information

Parcel delivery

Sending plants by parcel is possible up to 30 kg for one parcel.

The maximum hight from a parcel is 120 cm.

We ship with MyParcel, PostNL, DPD and TNT parcel service. Once a parcel arrives in your country it will be delivered by a local parcel company. The trace info will inform you about this process.

If no one is present when the plants are delivered the next day they will be offered again or the packet is delivered to your neighbours. You will find in both cases a notification message in your mailbox. We recommend this as soon as possible to retrieve all the plants by good packaging excellent few days in the package survival. When ordering, please specify your preferred delivery day, so much so that we may take this into account. You can send an email to us to inform us about your receive wish: [email protected].

Packing

The plants are inspected by us and packed with great care, so we can be sure the plants will not be damaged during transportation.

We also ensure that the plants are well protected against desiccation and soil loss, so they can be transported easily by parcel. Upon receipt of the plants you should check whether the plants are sufficiently moist and If necessary, put the plant (with pot) in a bucket of water to submerge. You then put the plants (without pot) directly into the ground. Once plants arrive please put them the first days in a shady area so they can relax before planting.

Returns

Ordered plants cannot be returned.

Shipping costs up to 30 kg